Legal information
Privacy policy
What data we process, why, and how you can exercise your rights, under Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). In case of discrepancy, the Spanish version prevails.
Controller
The controller is the owner of this site, identified in the legal notice. For any privacy question you can write to support@arcedal.com.
What this website does not do
This website has no forms, user accounts, analytics, advertising or cookies (see the cookie policy). The server keeps no access logs with IP addresses. The only way to send us personal data is to email us.
What data we process and why
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Whatever you include in your email: address, name, company, role and the content of the message. | Replying to your enquiry and, if you ask, assessing fit and preparing a proposal. | Steps taken at your request prior to entering into a contract (art. 6.1.b GDPR) and legitimate interest in answering enquiries (art. 6.1.f GDPR). | For as long as the conversation lasts and up to 12 months afterwards if it does not lead to a business relationship. If it does, for the periods required by law. |
| Technical connection data (IP address, browser), processed by the network provider when serving the page. | Delivering the website and protecting it against attacks and abuse. | Legitimate interest in the security of the site (art. 6.1.f GDPR). | The network provider's periods; Arcedal does not keep them. |
We do not make automated decisions or build profiles with this data. The site is not aimed at children under 14.
Who else is involved
We do not share data with third parties unless required by law. We rely on these providers, who act as processors under a contract compliant with article 28 GDPR:
- Website hosting: Arsys Internet, S.L.U., in Spain.
- Email: Arsys Internet, S.L.U., in Spain.
- Delivery and security network: Cloudflare, Inc. Its network may process connection data outside the European Economic Area; such transfers rely on the EU-US Data Privacy Framework, to which Cloudflare adheres, and on the European Commission's standard contractual clauses.
Your rights
You may request access to, rectification or erasure of your data, restriction of its processing, object to it, and request its portability by writing to support@arcedal.com. We will reply within one month.
If you believe your request has not been properly handled, you may lodge a complaint with the Spanish Data Protection Agency, www.aepd.es.
Changes
If the way we process data changes (for example, if a form is added), this policy will be updated before the change takes effect.
Last updated: 24 September 2026.