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Bring us a concrete need.

The first exchange is about identifying the report, the system and the information needed to assess fit. It helps if your email includes:

1. 01The MRO system and its version, if you know it.
2. 02The report that is missing, failing or needs changing, and the question it must answer.
3. 03Who will use it and for which decision.
4. 04The expected timeline, if there is one.

There is no need to send operational data, personal data or database extracts in the first email. If they become necessary later, how they are shared is agreed first.